Shipping + Handling
All Mary's Hands jewelry is hand made. Because some Mary's Hands styles are one-of-a-kind or made-to-order, order processing times depends on each product. In general, products take 5-7 business days to be shipped. Some items will ship within 24 hours of receipt of your order. Please allow 1-2 weeks for custom items to be shipped.
You will receive an email with your tracking number when your item has shipped.
All DOMESTIC orders are shipped via USPS PRIORITY MAIL with tracking and insurance for $50 value. Please note that if you'd like to insure the item for a higher value, or for any other postal services, there will be additional costs. Please email me directly here to specify any added services or requests and for a price quote.
Delivery is 2 to 5 business days from shipping date. We ship to all 50 US states including Alaska and Hawaii, plus to the US Virgin Islands and Puerto Rico. To track your package, log onto www.USPS.com, and enter your tracking number. We are not responsible for lost packages without proof of delivery or for packages that have been signed for and not properly delivered. Please allow up to six weeks before considering a package lost.
~Shipping and handling charges for items sent within the US is a flat rate of $6.00 and includes tracking information and insurance up to a $50 value.
If you need an item to arrive sooner we offer express shipping options. Please email us here for details and costs, prior to making a purchase.
~INTERNATIONAL ORDERS are shipped via USPS EXPRESS MAIL INTERNATIONAL with signature confirmation. Delivery is 3 to 5 business days from date of shipping. We cannot accept responsibility for lost packages without proof of delivery or for packages that have been signed for and not properly delivered and/or packages that are lost/stolen/held up in customs. We are not responsible nor control custom fees imposed by your home country. INTERNATIONAL ORDERS: USPS Express Mail International with signature confirmation $30 USD. Since I cannot predict or calculate any local taxes that might be charged (every country has its own laws and regulations about packages received), the buyer is responsible for their payment. Returns will not be accepted on international orders due to customs fees.
*We ship to the following countries: Bahamas, Barbados, Bermuda, Brazil, British Virgin Islands, Canada, France, Japan, Puerto Rico, United Kingdom and Germany. Please email us here for rates in other countries.